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I tried installing Creative Cloud but an ? icon appears

New Here ,
Apr 01, 2020

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Hi! I was reinstalling Creative Cloud and for some reason i can't open it. The icon is the red folder but it has a "?" over it. Any ideas? I use a mac.

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I tried installing Creative Cloud but an ? icon appears

New Here ,
Apr 01, 2020

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Hi! I was reinstalling Creative Cloud and for some reason i can't open it. The icon is the red folder but it has a "?" over it. Any ideas? I use a mac.

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Creative Cloud

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30

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
WobertC LATEST
Adobe Community Professional ,
Apr 01, 2020

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Suggestion from a 'Windows' user-

Search for an answer for Mac, (eg. Google: "Icon with question mark").

The ? may indicate the icon no longer points to the newly installed version of the App (you re-installed)

Can you delete the [? icon] and re-create it from the Applications folder?

 

 

Regards. My System: Lr-Classic 9.4, Lightroom 3.4, Photoshop 2020 (21.2.1), Nikon DSLR, Windows-10.

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