I want to cancel my plan

New Here ,
Apr 16, 2020

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I want to cancel my plan

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Export, Import, Post production in Japanese, SDK

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Most Valuable Participant ,
Apr 16, 2020

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

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Adobe Community Professional ,
Apr 16, 2020

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Please log-in to your account below. Click on Manage Plans > Cancel.
https://account.adobe.com/plans

 

Cancelling an annual plan before your 12th month of service will incur a 50% early cancellation fee.

 

If you still need help, scroll down to Support on the same page and click on Contact Adobe.

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NOTE: The pandemic is effecting all sectors. There are fewer available support agents and wait times may be longer than normal.

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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