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I want to order the full package but it wont allow this

New Here ,
Nov 17, 2020 Nov 17, 2020

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I have Premiere Pro which I cancelled the renewal payment but there is still time left but I want to make use of the discounted all apps amount so tried to subscribe but it wont allow me is there a way to completely cancel my account and start over.

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Community Expert ,
Nov 17, 2020 Nov 17, 2020

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Read the terms carefully.  A discounted rate is usually for new subscribers.

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New Here ,
Nov 17, 2020 Nov 17, 2020

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actually I just spoke with support and they got this sorted for the advertised price and refunded me my remaining months.

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