illustartor error code 145

[www_orp_co_il]

-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 0 error(s), 2 warnings(s) 

FATAL: Error (Code = 145) executing in command 'MoveDirectoryCommand' for package: 'AdobeIllustrator24-Core', version:24.1.1.376
FATAL: Error occurred in install of package (Name: AdobeIllustrator24-Core Version: 24.1.1.376). Error code: '145'
WARN: Uninstall data 'C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\ILST_24_0_1_AdobeIllustrator24-BridgeSupport_24.0.0.330.pimx' could not be found, Warning (Code = 134)
WARN: Target directory already exists: 'C:\Program Files\Adobe\Adobe Illustrator 2020\Support Files\Contents\Windows

 Greetings!!!
I tried to change and also delete the files
And I couldn't install why?

[jane-e]

Hi

Please report this to the Illustrator team at Adobe here:

https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/32283790-illustrator-cc...

They have not (yet) been able to produce the error

From that site:

"Kindly use the Adobe Log Collector Tool, by following the steps mentioned in https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html and collect the log files and share with us.

Kindly share the above with us in a Zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail."