Illustrator exceeded amount of activations

[Lethabo Seru]

Im having issues working on illustrator when opening up the program from the creative cloud i get the error i have exceeded the activation limit even tho i ended all sessions in account manager. also i checked and i can open up other adobe programs such as photoshop on the pc but illustrator just gives that same error. what do i do?

[Ashutosh_Mishra · Accepted solution]

Hi there,

Sorry to hear about your experience. Please follow instructions provided on help article https://helpx.adobe.com/creative-cloud/kb/activation-limit-reached-creative-cloud.html and see if it helps.

Also moving this discussion to Get Started community for expert help.

Regards,

Ashutosh