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Illustrator free trial .dmg damaged

New Here ,
Sep 19, 2020

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Hi, I just began the free trial for Adobe Illustrator and my download link (a .dmg) is not functioning. I have redownloaded multiple times and all times it fails with the same error message.

 

 

Greg5CC1_0-1600532451830.png

 

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Correct answer by John T Smith | Most Valuable Participant

Are you using the Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html

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Creative Cloud, Installation, New user

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Illustrator free trial .dmg damaged

New Here ,
Sep 19, 2020

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Hi, I just began the free trial for Adobe Illustrator and my download link (a .dmg) is not functioning. I have redownloaded multiple times and all times it fails with the same error message.

 

 

Greg5CC1_0-1600532451830.png

 

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

Are you using the Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html

TOPICS
Creative Cloud, Installation, New user

Views

44

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Sep 19, 2020 0
Most Valuable Participant ,
Sep 19, 2020

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Are you using the Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html

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Sep 19, 2020 0
New Here ,
Sep 19, 2020

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I tried that, in fact I get exactly the same issue.

 

I'm on a Macbook Pro running Catalina 10.15.6

 

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Sep 19, 2020 0
Adobe Community Professional ,
Sep 19, 2020

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It is something on your computer.

I would think, suspect, that maybe 1000 people installed CC desktop on a computer today, or yessterday or the day before and it seems you are the only one having this problem.

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Sep 19, 2020 0