Hi. I have paid for my yearly subscription and the zip file to the installer downloads. However, when I go to actually install it, the percentage of progress has stayed at 0%. It has been like this for an hour or so..This was the case for the overall Creative Cloud as well as Illustrator indivually. Please let me know what to do.. Thanks!
PS: If you have CS applications like CS3 or CS6 etc., then please make sure to exclude CS applications while running the cleaner tool. They have been discontinued and are no longer supported on the latest OS. Once uninstalled, we could not install them again.
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