“Illustrator Installer” can’t be opened because Apple cannot check it for malicious software.

New Here ,
Jul 03, 2021 Jul 03, 2021

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Hi

I am getting this error when I try and install Adobe Illustrator, has anyone had similar please?

 

TIA

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Adobe Community Professional ,
Jul 03, 2021 Jul 03, 2021

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Are you using Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html

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New Here ,
Jul 03, 2021 Jul 03, 2021

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Hi

I tried that just sais unable to reach adobe servers

I have discovered I have old Adobe Cloud could be something to do with it and trying to uninstall it

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LEGEND ,
Jul 03, 2021 Jul 03, 2021

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It sounds as if you are trying to install Illustrator 2019, or an older version. You cannot. New system, new apps.

If it's happening with the current version, where did you download it, please?

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New Here ,
Jul 03, 2021 Jul 03, 2021

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Could be because I am trying to update my current OS and it won't connect, our internet is rubbish

Also old Adobe Cloud software which I am going to try and uninstall

 

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LEGEND ,
Jul 03, 2021 Jul 03, 2021

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You CANNOT use old Adobe cloud software in Catalina or Big Sur. You have to get up to date if you're going to these systems.  

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