Can someone help me out. I'm having an Adobe account for years and paying €60,49 for Creative Cloud Apps. Everytime I want to start Illustrator, it tells me that my trial version is expired and I can buy an account for € 60,49. When I'm going to my account page I can see that the amount is debited every month. There's no way to reach out to Adobe's helpdesk except the (stupid) chatbot.