Illutrator not starting download

New Here ,
Jun 09, 2021 Jun 09, 2021

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Hi,

 

I just purchased Illustrator, and got to the page there it's supposed to start downloadning. Nothing happens, and it doeasn't seem to make a difference which browser I use or how many times / ways I try to push download. Does anyone know what the issue is? I suspected it might have something to do with an antivirus program, but I turned it off and it didn't make a difference. Other files download just fine. 

 

Any help would be greatly appriciated!

 

Anna

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Creative Cloud, Installation, New user

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Adobe Community Professional ,
Jun 09, 2021 Jun 09, 2021

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Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1

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