• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
1

Image Spark Post Image Quality

New Here ,
May 02, 2020 May 02, 2020

Copy link to clipboard

Copied

Adobe Spark Post looks great during the creation process, but when I export - both as a png and a jpeg, the quality is awful. I would be better off taking using Windows Snipping Tool to grab an image of the finished project rather than downloading the export.

It makes edges of logos very jagged and blocky - even unreadable, and massively decreases the quality of images, even though the final exported pixel size is pretty decent.

Why is this, and how do I fix it, because it's making the tool unusable when the exported image is such poor quality.

TOPICS
Creative Cloud

Views

3.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 02, 2020 May 02, 2020

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 02, 2020 May 02, 2020

Copy link to clipboard

Copied

Hi,

I'm sorry, but I don't see how this is related to the issue I am experiencing?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 02, 2020 May 02, 2020

Copy link to clipboard

Copied

There is no dedicated forum on this system, or anywhere in the Adobe system, for Spark Support.

The post I linked to is the only resource for Spark, at least on this forum system.

 

Shocking? YES.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 02, 2020 May 02, 2020

Copy link to clipboard

Copied

Try this. But I think it was in that other post I linked to in my first reply.

 

https://adobespark.zendesk.com/hc/en-us/categories/202688167-Adobe-Spark

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 02, 2020 May 02, 2020

Copy link to clipboard

Copied

Spark is never going to generate "print quality" images because that's not what it was designed for.  Spark generates highly compressed, web quality graphics.  Try downloading with a better browser -- Chrome, Firefox or Safari.  Don't use MS Edge or IE.  See this related support article.

https://adobespark.zendesk.com/hc/en-us/articles/115003151693-I-downloaded-my-Post-but-the-image-loo...

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 09, 2021 Jul 09, 2021

Copy link to clipboard

Copied

I have used the latest version of Chrome, Firefox, and Safari for this. All the versions download the same very low quality pictures, that are not even suitable for Social media. Every object, the image itself, and all text is blurry and incredibly pixelated. 

Spark is marketed as being able to create "breathtaking social media posts" and it definitely is not doing that - and this is triple especially true with video, which claims to be in 720 but is often in 360p.

What other fixes and options exist to resolve this?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 09, 2021 Jul 09, 2021

Copy link to clipboard

Copied

LATEST

@povmedia.wa,

This space is for questions about Downloading & Installing Creative Cloud apps.

 

Adobe Spark support is on Zendesk:

https://adobespark.zendesk.com/hc/en-us/categories/202688167-Adobe-Spark

 

Contact Spark support:

https://adobespark.zendesk.com/hc/en-us/requests/new

 

Submit feedback & feature requests:

https://adobespark.uservoice.com/forums/329007-spark-post-feature-suggestion

 

Good luck! 🙂

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines