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Impossible d'ouvrir mes applis téléchargées

New Here ,
Dec 15, 2020 Dec 15, 2020

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Bonjour, 

 

J'ai téléchargé le Cloud, mais je ne parviens pas à installer les applis auxqeulles j'ai accès (ex Photoshop) pourtant tout est à jour. j'ai un message d'erreur qui s'affiche lorsque je souhaite ouvrir Photoshop (ci-joint)

 

Merci pour vos réponses;

 

SM 

 

 

TOPICS
Activation , Creative Cloud , Installation , New user

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Community Expert ,
Dec 15, 2020 Dec 15, 2020

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Your computer is not compatible with this version of the software. See the following links for more details 

https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary 

https://feedback.photoshop.com/conversations/photoshop/photoshop-error-at-loading-of-ippcv-library/5... 

 

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them. 

insert graphic compact.png

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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