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Hello,
I just suscribed yesterday to get some Adobe apps on my MAC laptop.
For some reason, I cannot click on the button "Download" of my account or even Creative Cloud app, nothing happens.
Could you please help me to solve that?
Other question: I am located in Paris and do not understand why I cannot contact support teams (it is almost 11 AM CEST time!).
Thanks a lot in advance
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I'm having the same problem! Hopefully someone finds an answer.
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Are you unable to download Adobe Creative Cloud app from browser?
or you are trying to download apps via Adobe Creative Cloud ?
Try to download from below link :
If Adobe Creative Cloud app is already installed you may try reinstalling the same
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
macOS v10.12 or later
https://ccmdl.adobe.com/AdobeProducts/KCCC/CCD/5_4_5/osx10/ACCCx5_4_5_550.dmg
Apple M1 computers
https://ccmdl.adobe.com/AdobeProducts/KCCC/CCD/5_4_5/macarm64/ACCCx5_4_5_550.dmg
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Apple M1 link contains intel binary - Installer, so it is not fully M1 native package - it asks to install Rosetta.