Incompatible

Explorer ,
Jan 27, 2021

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My apple computer is no longer compatible with updates from adobe PS and LR yet i am paying $10.99 per month  for something i cant use.   I spoke to adobe and they said i could download an older version and stop getting updates. Has anyone else been able to solve this problem ? I really cant afford a new computer.  

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Most Valuable Participant ,
Jan 27, 2021

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Did your already installed older versions stop working?

 

Direct Download Links https://prodesigntools.com/tag/ddl MAY help
-you MUST do what it says in Note: Very Important Instructions
-https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
-the prodesign links go directly to Adobe's file server, so this process
--will only work until Adobe completely removes the old version(s) from the server
.
When you do have a download, be sure to copy it to AT LEAST one external device
-a usb flash drive or hard drive, or write to a DVD

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Explorer ,
Jan 27, 2021

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Thank you for your quick response As of now i have a 2018 version of PS
and LR which I have been paying for the last few years... Adobe gave Jan
and Feb free but said i would have to download old version and thats where
i stumble?
So should i go to that website you posted and download 2018 i do have of
both PS and LR?? Kind of scary don't want to lose it completely
I do have an external HD
The version i have did not stop working it just wont accept newer versions
offered in creative cloud
Kathleen

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Most Valuable Participant ,
Jan 27, 2021

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Be SURE to turn off automatic updates. Download the 2018 version if you can,  cause Adobe won't keep it around for long. Keep the download safe - meaning NOT just on your computer. no need to install the download today, it's for when your computer needs fixing. 

What is your Apple model by the way? Including year. Some people believe they can't upgrade and find they actually could. 

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Explorer ,
Jan 27, 2021

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Well let me get back to you soon I know that my Apple computer is
approximately eight years old I am hopeful talk soon

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Explorer ,
Jan 27, 2021

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my I mac desktop is early 2009   OS OSX EL Capitan  So appreciative for your help

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Most Valuable Participant ,
Jan 28, 2021

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Thanks for that. I have looked up your Mac on https://everymac.com/systems/apple/imac/specs/imac-core-2-duo-2.66-24-inch-aluminum-early-2009-specs... and can confirm it can only be upgraded to Mac OS 10.11 (El Capitan). If you have an installed copy of Photoshop and it runs, then you can continue to pay and it will keep running but you MUST be sure never to try to update, or you could end up with nothing at all. Be sure you do save the 2018 installers - and if you don't understand what we are saying, please ask, because it could be critical for you. The last thing you would want is having to pay for a year's creative cloud after you've lost the old app and can't replace it.

 

If you are thinking about getting Creative Cloud, I would worry that most iMacs of that age have only 2GB or 4GB of RAM, and it won't be enough.

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Explorer ,
Jan 29, 2021

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so how do i stop updates...???? I will look into the link you sent to download ps 2018?? This is just not fair. 

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Most Valuable Participant ,
Jan 29, 2021

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What's not fair? You have an older computer that can't do some things later ones can. Should Adobe hold back everyone else? Thanks to your subscription, if you ever replace your computer with a new one, there won't be any extra cost to jump right up to date with Adobe apps.

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