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Infection notice from Bitdefender

New Here ,
Jun 21, 2020

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When I try to install Creative cloud, I get this message from my Bitdefender  - -The file C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Desktop App.exe is infected with Gen:Variant.Graftor.730947. The threat has been successfully blocked, your device is safe.
 
I have previously had creative cloud on my computer before, and I have had a monthly subscription for over ten years for Photshop, Lightoom etc.  Now I cannot update my subscribed programs.  What do I do?
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Adobe Community Professional
Correct answer by Just Shoot Me | Adobe Community Professional

Turn off bitdefender, redownload a fresh copy of the CC desktop app from the ADOBE website, Adobe.com, and install from that freash download.

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Infection notice from Bitdefender

New Here ,
Jun 21, 2020

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When I try to install Creative cloud, I get this message from my Bitdefender  - -The file C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Desktop App.exe is infected with Gen:Variant.Graftor.730947. The threat has been successfully blocked, your device is safe.
 
I have previously had creative cloud on my computer before, and I have had a monthly subscription for over ten years for Photshop, Lightoom etc.  Now I cannot update my subscribed programs.  What do I do?
Learn more
Adobe Community Professional
Correct answer by Just Shoot Me | Adobe Community Professional

Turn off bitdefender, redownload a fresh copy of the CC desktop app from the ADOBE website, Adobe.com, and install from that freash download.

TOPICS
Installation

Views

64

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 21, 2020 0
Adobe Community Professional ,
Jun 21, 2020

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Turn off bitdefender, redownload a fresh copy of the CC desktop app from the ADOBE website, Adobe.com, and install from that freash download.

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Jun 21, 2020 0
New Here ,
Jun 22, 2020

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Thanks, your advice worked.

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Jun 22, 2020 0