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Install CS5

New Here ,
Dec 22, 2019

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CS5 was in use and is about to be installed on a new PC. The download is not visible on the homepage and the license cannot be renewed. I want to renew my existing key, but it appears that it is already in use. Deactivated from my old PC. The same happens when I delete the program.

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Correct answer by John T Smith | Most Valuable Participant

For CS6 and earlier you may download if you bought direct from Adobe via download
-if you did not buy direct from Adobe via download you must find your original install
-if you bought a disc and don't have a drive you will need to buy an external USB drive
Download old programs https://helpx.adobe.com/x-productkb/global/find-downloaded-file-app.html

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Install CS5

New Here ,
Dec 22, 2019

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CS5 was in use and is about to be installed on a new PC. The download is not visible on the homepage and the license cannot be renewed. I want to renew my existing key, but it appears that it is already in use. Deactivated from my old PC. The same happens when I delete the program.

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

For CS6 and earlier you may download if you bought direct from Adobe via download
-if you did not buy direct from Adobe via download you must find your original install
-if you bought a disc and don't have a drive you will need to buy an external USB drive
Download old programs https://helpx.adobe.com/x-productkb/global/find-downloaded-file-app.html

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Installation

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300

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Dec 22, 2019 0
Most Valuable Participant ,
Dec 22, 2019

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For CS6 and earlier you may download if you bought direct from Adobe via download
-if you did not buy direct from Adobe via download you must find your original install
-if you bought a disc and don't have a drive you will need to buy an external USB drive
Download old programs https://helpx.adobe.com/x-productkb/global/find-downloaded-file-app.html

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Dec 22, 2019 0
Adobe Community Professional ,
Dec 23, 2019

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It matters which type of license you have.  When you purchased CS5, did you buy an ordinary individual license or a student/teacher or volume discount license?

 

If the former, log-in to your account below with a good desktop browser that does not have ad or script blockers.

https://account.adobe.com/products

 

If the latter, you must use your original insallation disks as your serial number is tied to that media.

 

Nancy O'Shea, ACP
Alt-Web.com

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Dec 23, 2019 0
New Here ,
Aug 06, 2020

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Hi Nancy,

I did successfully install CS5 from my original disc but it does not open ansd all my apps are kind of grey also.

.

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Aug 06, 2020 0
Most Valuable Participant ,
Aug 06, 2020

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Aug 06, 2020 0