install fail

New Here ,
May 21, 2021 May 21, 2021

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hi, I can't seem to download the apps now I have paid for them. Installed and uninstalled and reinstalled Abobe Cloud  and nothing works

 

Can anyone please help - apparently Adobe is closed 😕

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Adobe Community Professional ,
May 22, 2021 May 22, 2021

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Are you getting any error when you try to install?

Which exact application you are trying to install.

Windows or Mac? 

Kindly provide more details to assist you.

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New Here ,
May 22, 2021 May 22, 2021

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Massages fail [image: 2021-01-20.jpg]

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New Here ,
May 23, 2021 May 23, 2021

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Bonjour,

J'ai exactement le même problème, abonnement acheté hier et impossible d'installer creative cloud. On me demande de réparer ou de réinstaller et rien n'y fait ! J'ai désinstaller et réinstaller plusieurs fois ...

 

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Adobe Community Professional ,
May 23, 2021 May 23, 2021

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Have you tried running Adobe Creative Cloud cleaner tool, renaming OOBE folder  and reinstalled?

 

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html

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New Here ,
May 23, 2021 May 23, 2021

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Merci de ton aide, malheureusement, en suivant toutes ces instructions, cela ne fonctionne toujours pas! voici le message qui tourne en boucle à chaque essai.

Sandrine5D19_0-1621790500206.png

 

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