Install stuck at 20.8% Mac OS 10.15.1 (standalone)

New Here ,
Nov 17, 2019

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I'm trying to install the free Adobe XD application on my MacBook 15 from 2019 with MacOS 10.15.1.

When I run the installer it always stops at 20.8%.

I've tried restarting my computer and also redownloading the .dmg file with no avail.

 

Adobe stuck.png

TOPICS
Crash or freeze, Desktop, Download install and licensing

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Adobe Community Professional ,
Nov 17, 2019

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New Here ,
Dec 06, 2019

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I have the exact same issue on a 2017 rMBP with MacOS 10.15.1. It also stops at exactly 20.8%. 

 

The link you sent is not related to this problem. That link is about downloading Illustrator and not the free Adobe XD. Also, that person mentions the solution was they "disabled all security Tools". 

 

What security tools does he refer to in MacOS? There is nothing blocked in Firewall.

 

So no, the "correct answer" is not in the link you provided.

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ShawnRG AUTHOR
New Here ,
Dec 06, 2019

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The way I eventually fixed it was by running the installer with sudo via the terminal.

 

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justhink LATEST
New Here ,
Dec 07, 2019

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Interesting. If I try the same then I get:

Armin-Seltzs-MacBook-Pro:~ arminseltz2$ sudo /Users/arminseltz2/Desktop/XD\ Installer.app/Contents/MacOS/Install 
2019-12-07 18:22:28.639 Install[82432:3480589] The application with bundle ID com.adobe.Install is running setugid(), which is not allowed. Exiting.

So it won't let me install with sudo. I am of course admin of my Mac.

Looks like we are sticking with Sketch for now..

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