[Install]-Unable to install Adobe XD.

New Here ,
Jan 12, 2020

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I've tried three different times, it continues to freeze around 40-44% and the first time I tried it frooze at 87%. I assue you its not the machine having issues, it's the installer. Is this a new problem?

 

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Download install and licensing

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Adobe Employee ,
Jan 13, 2020

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Hi Oliver,

 

We are sorry to hear you are having trouble installing Adobe XD. We would request you to please try the steps mentioned in these articles:

https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install.html

https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install-logs.html

 

Let us know if that helps. I am also moving this post to our Download & Install community so that our experts on the community can help you further.

 

Thanks,

Harshika

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