Copy link to clipboard
Copied
Howdy.
I am new here, so I will try to keep it short.
I live in Belgium and tried to install the 7-Day Free Trial from the US website which would automatically become a subscription of not canceled prior to 7 November 2020.
At 4.9% the installation stopped with the message "product not supported".
I went to the Belgian website, in English, and tried to buy the Pro version but got the message the product is already installed. The product does not feature in the Windows 10 App Section, nor in the Programs section of the Control Panel.
So, basically, there is nothing to uninstall and I have no product to use. Can't even buy a new one.
Copy link to clipboard
Copied
Before we can try to help you have to give us more informations about your environement.
Especially we need infos about the exact version of your operating system.
Copy link to clipboard
Copied
Thierry0D45, why is the US website involved in your installation in Belgium? Why are you attempting a US trial?
Copy link to clipboard
Copied
Does you computer meet the minimum specifications?