installation error

New Here ,
Feb 20, 2021

Copy link to clipboard

Copied

I'm trying to install on my laptop and get the following error:

the code execution cannot proceed because 

VCRUNTIME140_1.dll was not found.

 

Any suggestions on how to resolve?

Thank you

TOPICS
Creative Cloud, Installation

Views

17

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Feb 20, 2021

Copy link to clipboard

Copied

That is a Microsoft problem, so you need a Microsoft solution
Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more