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Installation failed

New Here ,
Apr 11, 2021 Apr 11, 2021

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Hi, today I bought Lightroom and Photoshop. I have Apple Macbook Pro M1. I have installed LrC, evertything is fine. But when I try to install Photoshop, it says "Installation failed". I could not install it. Can anyone help? I need to work asap. Thank you!

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Community Expert ,
Apr 12, 2021 Apr 12, 2021

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click help > about cc and embed a screenshot:

 

kglad_0-1618232684165.png

 

 

 

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New Here ,
Apr 12, 2021 Apr 12, 2021

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Hi, thanks for your reply. After few tries and after I restarted my Mac I already installed Photoshop successfully. Anyway here is screenshot you wanted:

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Community Expert ,
Apr 12, 2021 Apr 12, 2021

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you're welcome, and glad the problem's resolved.

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