I was having issues with my creative cloud and apps so I went to uninstall it which I get a message saying completed with error. I tried restarting my computer, and used the cc cleaner tool and nothing seems to work. As when I try to reinstall it only gets to 14.5% as if it gets stuck. My mac is 10.12.6 Sierra (I probably bought around 2010 so it is older)... would that be the issue? Please help!