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Hi everyone. Yesterday I bought Photoshop online with the monthly payment. I started the download yesterday immediately after the purchase but it crashes at 4.7% and it doesn't give me any errors, it just doesn't go on downloading the software. Today I tried to exit and re install everything but it always crashes at 4,7%. what should I do?
I have OS catalina.
thank you
I just find a way. It is currently doing the installation (over 71% done) without a bug. I did the following:
1. download and run the Creative Cloud Cleaner Tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html#run-the-creative-cloud-cleaner-tool
2. download and run the Creative Cloud desktop app uninstaller: https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#uninstall_mac
3. Restart the computer and start the installtion of an
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hi check the following link hope it helps you...Regards
https://helpx.adobe.com/download-install/using/download-creative-cloud-apps.html
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That was a worthless link. The question was that the install stops. The link here just takes you to "how to install."
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Moved to Get-Started
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I am also getting this exact same issue, did you find a solution?
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I'm having the same 4.7% stop. The link that lambiloon provided did not help. Any other solves?
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Hi, I have same problem, my OS is Catalina 10.15.02
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Hi, same problem here!
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I have the same issue. Anyone with a solution is welcome!!!
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I just find a way. It is currently doing the installation (over 71% done) without a bug. I did the following:
1. download and run the Creative Cloud Cleaner Tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html#run-the-creativ...
2. download and run the Creative Cloud desktop app uninstaller: https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#uninstall_mac
3. Restart the computer and start the installtion of any Adobe app (photoshop in my case).
It should work like a charm!
Good luck!
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thank you bro it actually worked
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Worked great! Thanks for the info.