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Installation stuck on 49% on Macbook Pro 2017

New Here ,
Apr 18, 2020 Apr 18, 2020

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Hi, I have problem for Installation Adobe DX on MacPro 2017

I try to use Adobe Creative Cloud Clean Tool but still got stuck. 

Please help.

Screen Shot 2020-04-19 at 10.51.38 AM.png

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Adobe Employee ,
Apr 20, 2020 Apr 20, 2020

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Hi there,

 

We are sorry to hear you're having trouble installing Adobe XD. Would you mind confirming if you've tried the steps mentioned in this article: https://helpx.adobe.com/in/creative-cloud/kb/stop-responding-downloading-apps.html?

 

Let us know if that helps. 

 

Note: I am also moving this post to our Download and Install team so that our experts can further assist you with the installation issue.

 

Thanks,

Harshika

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