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installed programs w/out knowledge or permission

New Here ,
Jun 20, 2020 Jun 20, 2020

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I am trying to uninstall Creative Cloud. It will not allow me to do so, stating I have a program installed which requires CC. I have uninstalled every single option under 'installed' restarted, run as administrator, etc. Their own menu states that I have nothing from CC installed on my computer. What hidden program do they have installed on my computer without my permission? Do I seriously have to wipe my hard drive or something to get this off my computer?

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Community Expert ,
Jun 20, 2020 Jun 20, 2020

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Try cleaning up using Creative Cloud Cleaner tool

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

-Manan

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