Installer stuck in a loop of opening tabs to sign in

New Here ,
Jan 18, 2021

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So, I was having issues with the "you have been signed" out loop on Creative Cloud, so I tried all the fixes I could find on here regarding that - nothing worked. So I was trying to uninstall and reinstall Creative Cloud when I ran into this problem.

 

The installer finishes and then when Creative Cloud launches for the first time after installation- it sends me into a perpetual loop of opening a tab on my browser (chrome) to verify that I'm signed in ( I am ). It then takes me back to a loading screen and after a few minutes, it repeats the same process indefinitely.

 

Any help is appreciated, I'm using windows 10 which is fully up to date. I'm using the latest version of CC.

My firewall is disabled.

 

It was working fine 2 days ago, I don't know what's changed, but this is so frustrating.

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kglad LATEST
Adobe Community Professional ,
Jan 18, 2021

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ftry resetting the cc app: To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, try to repair
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

if that fails go ahead and uninstall/reinstall per the above link

if that fails, do a clean cc install following each applicable step:

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.
if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
use the desktop app to install your cc programs/trials

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