Installer takes too long to sign in

Community Beginner ,
Mar 08, 2021 Mar 08, 2021

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I want to install illustrator but it takes too long time to sign in, here is my internet connection speed and the windows showing sign in process..

 

How should i do?

 

2021-03-09 07_55_10-Adobe Creative Cloud.png2021-03-09 07_56_57-Speedtest by Ookla - The Global Broadband Speed Test and 1 more page - Personal .png

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Creative Cloud, Installation

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correct answers 1 Correct Answer

Community Beginner , Mar 08, 2021 Mar 08, 2021
thanks for your answer, the problem is solved by the following steps:1. Delete all adobe files with AdobeCcCleanerTools and manually delete the remaining files.2. Fix all registry with CCleaner tool

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Adobe Community Professional ,
Mar 08, 2021 Mar 08, 2021

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Community Beginner ,
Mar 08, 2021 Mar 08, 2021

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thanks for your answer,

 

the problem is solved by the following steps:

1. Delete all adobe files with AdobeCcCleanerTools and manually delete the remaining files.

2. Fix all registry with CCleaner tool

 

2021-03-09 12_32_03-Adobe Creative Cloud.png

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