installing creative cloud and photoshop

[defaultejbgz7rclqry]

Cant install adobe creative sloud ans photoshop, I have mac os catalina 10.15.5

any idea?

thanks

[Mark.Dahm]

See if this article is helpful: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[TheDigitalDog]

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@defaultejbgz7rclqry wrote:

Cant install adobe creative sloud ans photoshop, I have mac os catalina 10.15.5

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Can you be more specific as to what is happening preventing you from an install?

[jane-e]

Hi @defaultejbgz7rclqry 

Since your question is about Installing Creative Cloud, I have moved this from the Photoshop forum where you posted to Download & Install. You need to install the Creative Cloud app first, then install Photoshop from the CC app.

Is this a new subscription? Or are you reinstalling? Or installing to a second computer?

"Can't install" is vague. Please tell us what happens and if you get any error messages.

~ Jane

[defaultejbgz7rclqry]

Thanks Jane, the problem is I Can’t install creative cloud ether.

Pamela.

Obtener Outlook para iOS

[Nancy OShea]

Do you have a computer user profile with administrative level permissions to install software?

Does your computer meet the system requirements to run Creative Cloud?

- https://helpx.adobe.com/creative-cloud/system-requirements.html

Pay particular attention to Photoshop's new GPU requirements. See links below.
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html