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Installing Photoshop CC

New Here ,
Mar 25, 2020

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I have downloaded Photoshop CC and the apps won't launch. I have tried rebooting my Mac as suggested but no luck installing. I have had a chat session with the helpdesk who want remote access to my computer which I'm not prepared to do. 

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Download and install

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Installing Photoshop CC

New Here ,
Mar 25, 2020

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I have downloaded Photoshop CC and the apps won't launch. I have tried rebooting my Mac as suggested but no luck installing. I have had a chat session with the helpdesk who want remote access to my computer which I'm not prepared to do. 

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Download and install

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213

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Mar 25, 2020 0
Adobe Employee ,
Mar 26, 2020

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Moved to Get-Started

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Mar 26, 2020 0
Adobe Community Professional ,
Mar 26, 2020

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I would suggest a complete and clean reinstallation.

Please follow the steps below:

 

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

 

use the desktop app to install your cc programs/trials

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Mar 26, 2020 0