instellation error in my new PC

New Here ,
Aug 03, 2020

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I have bought Adobe Photoshop Elements 14 & Adobe Premiere Elements 14 a few years ago.  Recently I changed my PC (windows edge )and tried to intell them , but failed.  It shows at the end with "Instellation Error" without number. Is there anybody who can explain it? Thank you so much!

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1 Correct Answer

Most Valuable Participant , Aug 03, 2020
John T Smith Most Valuable Participant , Aug 03, 2020
Two ideas that MAY work to install and/or run old programs in Windows 10-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window-and/or select Run as Administrator to assign FULL Windows permissions-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

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Most Valuable Participant ,
Aug 03, 2020

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Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

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Adobe Community Professional ,
Aug 04, 2020

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Do you have security programs, like a virus scanner or an Internet Security suite running on your PC? If yes try to deactivate this programs during the installation. 

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Peru Bob LATEST
Adobe Community Professional ,
Aug 04, 2020

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Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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