Copy link to clipboard
I´ve downloaded the Creative Cloud App and started the installation. After I have verfied my account I am stuck. The installation does not continue automatically and the browser window is empty.
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.htmlrestart your computer (don't skip this)reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)use the desktop app to install your cc programs/trials