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Invalid product price

New Here ,
Apr 13, 2020

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I activated the promotional code from GeForce Experience where the price was indicated 408 rubles per month, but after the expiration of the promotional code and before the announced deadline, a payment of $ 408 Hong Kong dollar was withdrawn from my card. According to the plan, 408 rubles were to be withdrawn on April 21, and not on April 13 (I use Google Translator)

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Invalid product price

New Here ,
Apr 13, 2020

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I activated the promotional code from GeForce Experience where the price was indicated 408 rubles per month, but after the expiration of the promotional code and before the announced deadline, a payment of $ 408 Hong Kong dollar was withdrawn from my card. According to the plan, 408 rubles were to be withdrawn on April 21, and not on April 13 (I use Google Translator)

TOPICS
Activation, Creative Cloud

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78

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Apr 13, 2020 0
Adobe Community Professional ,
Apr 13, 2020

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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Apr 13, 2020 0
New Here ,
Apr 13, 2020

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I did so, but where do I turn to find out why the currency was generally changed from rubles to Hong Kong dollar

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Apr 13, 2020 0
Adobe Community Professional ,
Apr 13, 2020

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You'll still have to ask customer care. This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

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Apr 13, 2020 1
New Here ,
Apr 13, 2020

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oh, okay

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Apr 13, 2020 0