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Invalid serial number for Photoshop CS2 - LOCKED Dead Program

New Here ,
Apr 16, 2013

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I am trying to install Photoshop CS2 but it is telling me I don't have a valid serial number. I initially installed it via disc but in order to fully install it and have it after the free trial, I was told I had to uninstall it and then reinstall it via this link:

http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.html.

 

However, when I try to type in my serial number, it tells me that "This is not a valid serial number. Please go back and re-enter your serial number."

 

I really hope that this product isn't "too old." In the link above, it states: "Adobe strongly advises against running unsupported and outdated software. The serial numbers provided as a part of the download may only be used by customers who legitimately purchased CS2 or Acrobat 7 and need to maintain their current use of these products." I did legitimately purchase CS2 and do need to maintain my current use of the product so I would appreciate it if I could continue using it.

 

Just to be clear I am running this program on the same Windows PC as before.

 

Does anybody have any ideas? They would be greatly appreciated. Thank you!

The page is loading fine here.  Vargarner you may want to try a different web browser.  Once you get to the download page you will also see the serial numbers that will work with the installers that are available on the download page.

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Invalid serial number for Photoshop CS2 - LOCKED Dead Program

New Here ,
Apr 16, 2013

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I am trying to install Photoshop CS2 but it is telling me I don't have a valid serial number. I initially installed it via disc but in order to fully install it and have it after the free trial, I was told I had to uninstall it and then reinstall it via this link:

http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.html.

 

However, when I try to type in my serial number, it tells me that "This is not a valid serial number. Please go back and re-enter your serial number."

 

I really hope that this product isn't "too old." In the link above, it states: "Adobe strongly advises against running unsupported and outdated software. The serial numbers provided as a part of the download may only be used by customers who legitimately purchased CS2 or Acrobat 7 and need to maintain their current use of these products." I did legitimately purchase CS2 and do need to maintain my current use of the product so I would appreciate it if I could continue using it.

 

Just to be clear I am running this program on the same Windows PC as before.

 

Does anybody have any ideas? They would be greatly appreciated. Thank you!

The page is loading fine here.  Vargarner you may want to try a different web browser.  Once you get to the download page you will also see the serial numbers that will work with the installers that are available on the download page.

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Most Valuable Participant ,
Apr 16, 2013

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Did you download the new activation-free version of the software itself as well as using the new serial number? Your original media will not activate and will not accept the new 'universal' serial numbers, and the activation-free installer won't accept your original serial number.

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New Here ,
Apr 16, 2013

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Do you know where I can find the new activation-free software?

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Adobe Community Professional ,
Apr 16, 2013

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The link is on the page that you included in your first post.

Click "English" under Solutions step 2

https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads

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New Here ,
Apr 16, 2013

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I did do that. But then when it came time for me to plug in a serial number, the one that is on my jewel case does not work. (I was never provided with a new "universal serial number" that Dave referenced above).

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New Here ,
Apr 16, 2013

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Wow. I just tried to re-do all of the steps from the initial link I posted: http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.html

Now, when I get to Step 2 and click "English," this page comes up: http://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads

What is going on? Now all of a sudden it seems as if re-installing Photoshop2 is not an option! What is going on?!

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Adobe Employee ,
Apr 16, 2013

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The page is loading fine here.  Vargarner you may want to try a different web browser.  Once you get to the download page you will also see the serial numbers that will work with the installers that are available on the download page.

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New Here ,
Apr 16, 2013

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Thank you so much Jeff! It worked fine. The page loaded correctly on a different browser. I was quite dumb not to see the serial codes earlier when I tried. Thanks again!

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Adobe Employee ,
Apr 16, 2013

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Excellent thanks for the update Vargarnar.  Happy to hear that you were able to get the serial number to be accepted.

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New Here ,
Aug 14, 2020

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I know this is a really old post, but I'm having the same trouble.  I've been using my purchased copy of Photoshop CS2 on the same computer since 2012, so I didn't know about the special version of the software until more recently.  I have the activation code for it, but Adobe no longer has the software posted on their site.  Does anyone know where I could still find a copy?  I like my CS2, and don't want to be forced to upgrade, or not be able to use the software I'm still happy with.

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Adobe Community Professional ,
Aug 14, 2020

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Unfortunately CS2 is completely dead.

 

There is no longer any way of installing and using it using the activation version or the non-activation version.

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