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Invalid serial number

New Here ,
Sep 17, 2020

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I have updated my mac to catalina , and I would like to reinstall my elements 11.

I downloaded the latest version but when i enter my serial number it says it is 

invalid.

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Correct answer by John T Smith | Most Valuable Participant

Serial numbers are specific to the version... your v11 number will not work with any other version

 

Also, Catalina is 64bit ONLY, so I don't think v11 will work at all

 

You need to actually buy the current version http://www.adobe.com/products/elements-family.html

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Invalid serial number

New Here ,
Sep 17, 2020

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I have updated my mac to catalina , and I would like to reinstall my elements 11.

I downloaded the latest version but when i enter my serial number it says it is 

invalid.

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

Serial numbers are specific to the version... your v11 number will not work with any other version

 

Also, Catalina is 64bit ONLY, so I don't think v11 will work at all

 

You need to actually buy the current version http://www.adobe.com/products/elements-family.html

TOPICS
Installation

Views

24

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 17, 2020 0
Most Valuable Participant ,
Sep 17, 2020

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Serial numbers are specific to the version... your v11 number will not work with any other version

 

Also, Catalina is 64bit ONLY, so I don't think v11 will work at all

 

You need to actually buy the current version http://www.adobe.com/products/elements-family.html

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