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Can anyone enlighten me as what to do next, please
update your os.
then, if that doesn't solve the problem, embed a screenshot showing your win version (click the start button>type winver>enter)
It's a known issue, it's related to your CPU
a more direct link, https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary