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Is anyone else having trouble updating their apps?

New Here ,
Jan 20, 2021 Jan 20, 2021

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My desktop cloud has the button 'update' available next to my XD and Illustrator, but clicking them does nothing. All my other apps are up to date, I have WIFI... but these two are full of bugs and I'm not able to save anything. It's driving me nuts! The option to 'update all' within my desktop cloud app is also greyed out.

 

Any advice greatly appreciated.

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Feature request

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Community Expert ,
Jan 20, 2021 Jan 20, 2021

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Please take a look here:

Available updates not listed for Adobe Creative Cloud apps

Not all apps displayed for download | Creative Cloud desktop app (adobe.com)

 

If this doesn't help, please give us more informations including the following :

Adobe product and version number

Operating system and version number

The full text of any error message (s)

What you were doing when the problem occurred

Screenshots of the problem and/or error messages

Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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