As a gift, a friend purchased Adobe CC for me a couple of years ago using a student email address. That email address is no longer valid. I have a bunch of settings, swatches, styles, etc., that I would like to still like to use once I buy my own account. Is it possible to transfer/import these things to a new Adobe CC account without having to redo all of the work?
Unfortunately, since you do not have access to the email address and the CC Subscription was not renewed, you cannot Sign in and import your account settings and files.
If you can't reset your password because you no longer have access to your old email account, try the following:
- Remember your Adobe account password? If you know your password, sign in to your Adobe account and change your email address. - Don't remember your Adobe account password? If you don’t know your password, contact Adobe Support Team.