Is Portfolio still being developed?

Participant ,
Nov 10, 2020 Nov 10, 2020

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As far as I can tell, Adobe Portfolio had not been updated or improved in a long time. It works well, but there's plenty of room for improvement. I get the feeling that Adobe is about to abandon Portfolio.

 

A few questions:

  1. Is Portfolio still being develope by Adobe?
  2. When can we expect more upgrades to Portfolio?
  3. Why is there no Adobe Portfolio forum here on Adobe Community Support?
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Feature request

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correct answers 2 Correct Answers

Adobe Employee , Nov 10, 2020 Nov 10, 2020
Hi PhotoCitizen, The links John has provided are the best path toward getting help with Adobe Portfolio.  It's been in this state, so to speak, for a few years now.  So to your questions:  Looks like there were several feature releases during 2020. We do not comment on future releases. Because the Portfolio team asked us to close up shop here. The first link from @John T Smith contains the best way to get a hold of the Portfolio team for support-related issues and to submit feature/enhanceme...

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Participant ,
Nov 10, 2020 Nov 10, 2020

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Your post is spam. It doesn't address my question.

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Adobe Employee ,
Nov 10, 2020 Nov 10, 2020

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Hi PhotoCitizen,

The links John has provided are the best path toward getting help with Adobe Portfolio.  It's been in this state, so to speak, for a few years now.  So to your questions:

  1.  Looks like there were several feature releases during 2020.
  2. We do not comment on future releases.
  3. Because the Portfolio team asked us to close up shop here. The first link from @John T Smith contains the best way to get a hold of the Portfolio team for support-related issues and to submit feature/enhancement requests.

 

Thanks,

David

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Participant ,
Nov 14, 2020 Nov 14, 2020

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PhotoCitizen is right:

Why is there no Adobe Portfolio forum here (or anywhere)? Sharing information amongst users would be very useful.

System: MacMini 2018, macOS 11.1 Big Sur LrC 13.1.1 Adobe suite 2021

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Adobe Community Professional ,
Nov 14, 2020 Nov 14, 2020

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>Why is there no Adobe Portfolio forum here (or anywhere)?

 

You need to scroll up and re-read employee Dave's Nov 10 message

 

Quote - "Because the Portfolio team asked us to close up shop here."

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Participant ,
Nov 14, 2020 Nov 14, 2020

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Thanks that is very helpful, maybe you can also answer my other question: why did the Adobe Portfolio team closed up shop here and not opened it anywhere else?

System: MacMini 2018, macOS 11.1 Big Sur LrC 13.1.1 Adobe suite 2021

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Adobe Community Professional ,
Nov 14, 2020 Nov 14, 2020

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If you click the first (requests) link I posted, and send the Portfolio team your question, someone MAY answer

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Adobe Community Professional ,
Nov 27, 2020 Nov 27, 2020

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"why did the Adobe Portfolio team closed up shop here and not open it anywhere else?"

That's an excellent question.  In the past, Portfolio had a dedicated user forum that closed a couple of years ago.  At the time, I was told Portfolio team consolidated everything over to Zendesk because that's the support platform used by Adobe Spark and Behance. 

 

I have nothing against the help desk or the people staffing it.  It works but it's not convenient for simple user-to-user questions.  Although pretty good, the Knowledgebase and FAQ tend to gloss over some of the finer points. And the search isn't all that great even for things I know exist.  Google search is usually better.

 

I think some people around here forget that Portfolio isn't a little, red-headed step-child.  It comes with a Creative Cloud Plan. It's designed to integrate with other Adobe Creative Cloud products (Photoshop/Lightroom, Stock, XD, InDesign, etc...).  So it should be no surprise when Portfolio questions land in Creative Cloud forums like this one.  Telling people to go away and submit a support ticket may be the answer that Adobe wants us to give but it's disingenuous and impolite.  I think a better approach is:

     1. Read & understand the question.

     2. Reply when we can.

     3. Defer the ones we can't.

 

Just my 2 cents.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Participant ,
Nov 30, 2020 Nov 30, 2020

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Thank you for your elaborate answer.

I am not sure what Adobe Community Professional means, as far as I can see you are someone that pays attention to what is asked and offers a lot of information that has helped me several times.

May I ask if you work for Adobe?

Also "Telling people to go away and submit a support ticket may be the answer that Adobe wants us to give but it's disingenuous and impolite." I could not agree more with you.

System: MacMini 2018, macOS 11.1 Big Sur LrC 13.1.1 Adobe suite 2021

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Adobe Community Professional ,
Nov 30, 2020 Nov 30, 2020

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LATEST

The ACP Program Described

https://community.adobe.com/t5/using-the-community/meet-the-experts/td-p/4788640?page=1

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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