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is there a new version of creative cloud destop that will work with latest windows 10?

New Here ,
Mar 26, 2020

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I have tried everything I can find from completely removing everything adobe from my computer and doing a new install, but the creative cloud desktop will not start, I simply get a spinning circle then a message that creative cloud is taking longer than usual to load. none of the ideas such as repair work. 

This is a new problem, I have had it running for years.

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is there a new version of creative cloud destop that will work with latest windows 10?

New Here ,
Mar 26, 2020

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I have tried everything I can find from completely removing everything adobe from my computer and doing a new install, but the creative cloud desktop will not start, I simply get a spinning circle then a message that creative cloud is taking longer than usual to load. none of the ideas such as repair work. 

This is a new problem, I have had it running for years.

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Creative Cloud

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305

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Adobe Employee ,
Mar 26, 2020

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I am sorry, Gary, that does sound frustrating.  Please contact our support team at https://helpx.adobe.com/contact.html so that direct assistance can be provided to determine why the Creative Cloud desktop app is failing to respond.

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Adobe Community Professional ,
Mar 26, 2020

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I'm on Win10 with latest updates and CC Desktop App works fine for me.

Have you tried creating a new Windows user account with full administrative level permissions?

 

Nancy O'Shea, ACP
Alt-Web.com

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