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Is there an easy way to fix Exit Code 34 / Mac?

LEGEND ,
Jun 18, 2014 Jun 18, 2014

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Exit Code: 34

Please see specific errors below for troubleshooting. For example,  ERROR:

-------------------------------------- Summary --------------------------------------

- 1 fatal error(s), 0 error(s)

FATAL: Payload 'AdobeColorCommonSetRGB CS7 8.0.0.15 {409D20BA-5B5D-4587-9FEB-A7B7C6FA3896}' information not found in Media_db.

I'm getting this error for ANYTHING. Uninstalling, installing. the cleaner tool simply crashes without messages.  Is there something I can do short of a complete system wipe and rebuild?

Thanks!

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correct answers 1 Correct answer

LEGEND , Jun 18, 2014 Jun 18, 2014

Never Mind.

See here:

https://forums.adobe.com/message/4834213#4834213#4834213#4834213

On the Mac the path is HDD/Library/Application Support/Adobe

Then follow the renaming of the three folders as described:

Adobe PCD -> Adobe PCDold

backup -> backupold

caps -> capsold

This circumvented the error on my system.

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LEGEND ,
Jun 18, 2014 Jun 18, 2014

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Never Mind.

See here:

https://forums.adobe.com/message/4834213#4834213#4834213#4834213

On the Mac the path is HDD/Library/Application Support/Adobe

Then follow the renaming of the three folders as described:

Adobe PCD -> Adobe PCDold

backup -> backupold

caps -> capsold

This circumvented the error on my system.

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines