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Issues with Portfolio Website Builder / Country Region issue?

New Here ,
Jun 07, 2020

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I am loving Behance, and I see Adobe offers a Portfolio Website - however there seems to be an issue with my accounts region settings.
If im not signed in, I can set up a Portfolio Website, but as soon as I sign it it says its not available in my region.
I am based out of the Sydney office. 
Anyone have advice?

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Account management, New user

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Issues with Portfolio Website Builder / Country Region issue?

New Here ,
Jun 07, 2020

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I am loving Behance, and I see Adobe offers a Portfolio Website - however there seems to be an issue with my accounts region settings.
If im not signed in, I can set up a Portfolio Website, but as soon as I sign it it says its not available in my region.
I am based out of the Sydney office. 
Anyone have advice?

Topics

Account management, New user

Views

176

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jun 07, 2020

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my account seems to be incorrectly associated with a different country  - so far customer support is unable to help.

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Adobe Community Professional ,
Jun 25, 2020

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Hi dvainio,

Are you a Teams/Enterprise account holder?  If yes, your plan might not include Portfolio.  You'll need to ask your IT dept admin about that.

 

If you have a qualifying PAID individual Creative Cloud plan, you should have no trouble logging in and creating a new Portfolio site.   If there's a problem with your region settings, that can be adjusted from the Preferences (gear icon) in your Creative Cloud Desktop app.

 

Post back if you still need help.

 

[Moved to Download & Install forum.]

 

Nancy O'Shea, ACP
Alt-Web.com

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