JavaScript error while installing

New Here ,
Jun 28, 2021 Jun 28, 2021

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Hi,

I recently bought an Adobe Creative Cloud subscription and started to download the setup files. I started the setup, my browser opened and I logged in with my account. When going to the setup-application I get an error that JavaScript is not enabled. I double- and triple-checked my browser settings on chrome and javascript is in fact enabled. I after a couple of times I tried it with other setups like illustrator and photoshop, but got the same problem.

Any solutions?adobeError1.PNGadobeError2.PNG

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Creative Cloud, Installation

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New Here ,
Jun 28, 2021 Jun 28, 2021

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When starting the setup everthing is fine:

adobeError3.PNG

The button: "When your browser does not react, log in here." doesnt work for more

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New Here ,
Jun 28, 2021 Jun 28, 2021

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Update:

I deinstalled chrome entirely from my pc and tried it with Microsoft Edge. Same problem.

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Adobe Community Professional ,
Jun 28, 2021 Jun 28, 2021

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Hi @ConstantinD.,

Adobe's website relies on JavaScript.  For best results, use a modern desktop browser that accepts cookies and does NOT have script blockers of any kind. The latest Chrome and Firefox usually work for me on Win10.  See link below:

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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