Hello - I have an iMac [wireless] desktop computer - my student version Adobe Creative Suite 5 (Master Collection (and CS4) was integrated onto my desktop from my laptop - installed latest Apple update, MacOS Sierrea 10.12 - now my Adobe Creative Suite no longer works, the apps will not open - error message reads:
To open "Adobe Photoshop CS5" you need to install the legacy Java SE 6 runtime - (same message reads for any of the Creative Suite apps) - I have contacted Apple who troubleshooted the problem and they referred me to to you - please help, I am a Graphic Designer and need my applications to work - thanks
I just bought a new MacBook Pro 15” and migrated my MacBook Pro 13” software over to my new computer. My Adobe CS5 is saying I need to install the legacy Java SE 6 runtime. I did and I also verified it. I am still getting the pop up menu, could you please let me know what I need to do to fix this issue? By the way I have Sierra on my other mac's.
Thanks for you help.
Have you tried a restart of your Mac?
Yes, and I had Apple Care log on my Computer and went through everything.
Migration is a bad idea for Adobe software. The best idea is to unistall--the uninstaller is in your program folder--and reinstall.
So you get a fresh installer here: Download Adobe Creative Suite 5 products
And follow the instructions for installing CS5 on Sierra:
Let me know how it went so that we can move to updating CS5.
Thanks, I'll try it and let you know how it goes.
I uninstalled it and I am reinstalling it from the disks, I shared it to my 27 inch iMac which has the CD slot and connected it to my laptop hoping that that will work. Thank you for the information.
What a wast of time... it still gets the same error code.
I'm out of ideas. You could see if uninstalling it does anything.
I am out of ideas too. I uninstalled it and reinstalled it with the disk. I guess I'll have to lug 2 laptops around on trips.
I am SO disappointed, I was very excited to get my new laptop & have worked hours setting it up. Only problem I had was CS5, so very strange because I have the same operating system on my other computers and they work just fine. I can't spend any more time on it so I finally bit the bullet & got Adobe Cloud, don't like the idea of a subscription. But with my new MacBook Pro, old CS5 didn't work on macOS Sierra and I think all software is going to go that route eventually. Thank you for all the links and help! K
I've have CC with few issues and great flexibility. I can keep or install past versions and move to from my Mac to my Windows PC with no need for extra licensing. You have some great improvements that will help your workflow. Have fun with it, and drop by if there is something you are having trouble with.
Granted, new versions come with glitches and your third parties plugin makers may not have caught up, so being able to keep and open earlier versions helps.
Thanks again for all your input. I feel good about it now, I just like to own things not rent them .