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licence

New Here ,
Jun 30, 2020

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Screenshot 2020-06-30 at 14.25.16.png

Hi, I have a student account. I pay monthl and i just got a message saying my licens has expired. 

Any advice ?

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licence

New Here ,
Jun 30, 2020

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Screenshot 2020-06-30 at 14.25.16.png

Hi, I have a student account. I pay monthl and i just got a message saying my licens has expired. 

Any advice ?

TOPICS
Activation

Views

42

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 30, 2020 0
kglad LATEST
Adobe Community Professional ,
Jun 30, 2020

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check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

 

if you paid more than 1 business day ago and your subscription has not been updated, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

if your subscription (verified on your account page), shows you have a current subscription and you still see that expiration message when trying to use ps, sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

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