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License extension

New Here ,
Apr 10, 2020

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Hello! My friends received a 3-month liccence extention due to coronavirus epidemic. Could you renew my license too, please? I'll be very greatefull!

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Activation, Creative Cloud

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License extension

New Here ,
Apr 10, 2020

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Hello! My friends received a 3-month liccence extention due to coronavirus epidemic. Could you renew my license too, please? I'll be very greatefull!

Topics

Activation, Creative Cloud

Views

52

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
LinSims LATEST
Adobe Community Professional ,
Apr 10, 2020

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If you are an individual subscriber and you are having financial issues because of the pandemic, Adobe may waive subscription fees for a couple of months. This is not an official policy and seems to be handled on an individual basis. There is no guarantee that your fees will be waived. You will have to talk to customer care directly and work something out with them. You must already be a subscriber; Adobe is not going to give free or reduced-cost access to all its programs to people who are not customers.

Be aware that because of the pandemic, wait times are far longer than usual due to reduced staff and higher demand. Please be patient with the people to whom you speak. Like you, they are feeling a great deal of stress. A little patience and understanding will go a long way to helping you in your particular situation.

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