License

New Here ,
Dec 06, 2020 Dec 06, 2020

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I have 11 more licenses purchased than needed, any idea how t fix this, I don't want the bill to be as high as it is. Thanks, hopefully, you can help me figure it out

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Creative Cloud, Installation, New user

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Most Valuable Participant ,
Dec 06, 2020 Dec 06, 2020

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

Also, Team license links that may help
-https://community.adobe.com/t5/Enterprise-Teams/bd-p/enterprise-and-teams
-team plans https://www.adobe.com/creativecloud/plans.html?plan=team
-http://www.adobe.com/creativecloud/buy/business.html
-https://helpx.adobe.com/contact/creative-cloud-teams.html for Team help
-manage your team account https://community.adobe.com/t5/Get-Started/Creative-Cloud-for-Teams-FAQ-How-can-I-manage-my-teams-ac...

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