Im trying to start up a new install of Lightroom 5.7 as my old hard drive crashed. I was able to install it and then had Error 16 show up, which seemed to resolve after permissions were fixed on all Adobe software. I tried again to start up the program and now have Error 5 showing up.
Moving to correct community
Ronmp49987284, what process did you use to install Lightroom 5.7.1 on the new computer? Did you perform a clean install, on a new drive, or did you transfer the application from the failing drive to the new drive?
Error 16 typically occurs due to a file permission failure that happens the licensing files have been copied from one computer to another. You can find more information on this error at https://helpx.adobe.com/creative-cloud/kb/configuration-error.html.
I am not familiar with Error 5 while opening Lightroom 5.7.1. Can you please post a screenshot of the error, Ronp49987284?
Thanks, Ronmp49987284, I look forward to the answers to the other questions which I asked.
I did the install on a new drive, the tech i chatted with sent me the link for a clean install.
Are you attempting a fresh new install on Catalina? See the help article below.
I’m wondering if 5.7 is incompatible with Catalina.
I tried to install Lightroom 5.7 on my new Macbook (Catalina 10.15.4) and after the installation got this error:
I chatted with support, but they told me that the old version wouldn't be compatible with Catalina, and I should upgrade.
Now, I only use Lightroom a couple of times a year, so I'm not keen on buying into a subscription plan.
So I tinkered around a bit.
I knew that LR worked just fine on my previous Mac (also Catalina), so it should be possible.
First, I copid all Lightroom files from my old Mac to the new one, and alas, it worked!
Then, I tried to find out what file made the difference.
Turns out, that all you have to do to make it work is to edit the file "/Library/Application Support/Adobe/Lightroom/Lightroom 5.0 InstallCookie" and replace "CCM" with "Standalone".
After that, when opening LR again, I get prompted with the registration screen and the app works just fine.
Also, the download link was removed from the Adobe website.