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Lightroom 5 unable to install on Catalina

New Here ,
Jan 14, 2020

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Hi! Adobe tech support suggested I post my problem here.  I have had Lightroom 5 installed on my Macbook Pro since 2015, version 5.0, multiple platform.  I purchased a new iMac Pro with macOS Catalina, version 10.15.2, and wanted to install my registered Lightroom 5 on the new machine. After explaining to the tech, he gave me a link to install Lightroom 5.7.1

Drew please go through the below link you will be able to download Lightroom 
http://trials.adobe.com/AdobeProducts/legacy/99CABBAC-C975-4A06-8D99-064C6871EE80/LTRM/5_7_1/osx10/L...
Please let me know once you are able to use it.

Gratefully, I installed it and when I tried to launch I got a configuration error:

 

Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 16
http://www.adobe.com/support/

 

Help would be appreciated.  Thank you.

 

[Moving from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

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Correct answer by JohanElzenga | Adobe Community Professional

The Adobe tech should have known better. While Lightroom 5 may run on MacOS Catalina if it is already installed when you upgrade the OS, you cannot install Lightroom 5 on a Mac running MacOS Catalina. The installer is 32bits and MacOS Catalina does not support 32 bits applications anymore.

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Lightroom 5 unable to install on Catalina

New Here ,
Jan 14, 2020

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Hi! Adobe tech support suggested I post my problem here.  I have had Lightroom 5 installed on my Macbook Pro since 2015, version 5.0, multiple platform.  I purchased a new iMac Pro with macOS Catalina, version 10.15.2, and wanted to install my registered Lightroom 5 on the new machine. After explaining to the tech, he gave me a link to install Lightroom 5.7.1

Drew please go through the below link you will be able to download Lightroom 
http://trials.adobe.com/AdobeProducts/legacy/99CABBAC-C975-4A06-8D99-064C6871EE80/LTRM/5_7_1/osx10/L...
Please let me know once you are able to use it.

Gratefully, I installed it and when I tried to launch I got a configuration error:

 

Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 16
http://www.adobe.com/support/

 

Help would be appreciated.  Thank you.

 

[Moving from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

Adobe Community Professional
Correct answer by JohanElzenga | Adobe Community Professional

The Adobe tech should have known better. While Lightroom 5 may run on MacOS Catalina if it is already installed when you upgrade the OS, you cannot install Lightroom 5 on a Mac running MacOS Catalina. The installer is 32bits and MacOS Catalina does not support 32 bits applications anymore.

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Jan 14, 2020 0
Most Valuable Participant ,
Jan 14, 2020

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Catalina is 64bit only, so if that program is not 100% 64bit it will not work

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Jan 14, 2020 1
Adobe Community Professional ,
Jan 14, 2020

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The Adobe tech should have known better. While Lightroom 5 may run on MacOS Catalina if it is already installed when you upgrade the OS, you cannot install Lightroom 5 on a Mac running MacOS Catalina. The installer is 32bits and MacOS Catalina does not support 32 bits applications anymore.

-- Johan W. Elzenga, http://www.johanfoto.com

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Jan 14, 2020 1
Most Valuable Participant ,
Jan 14, 2020

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To build on John's reply, LR 5 is mostly 64-bit, but the installer is 32-bit and won't run on 10.15 (Catalina).  You could try copying the entire /Applications/Adobe Lightroom folder (I forget its exact name in the face of Adobe marketing's constant churn) from your old computer to your new one. In general, copying the app folder often works for me (but not always). And it's very possible that features of LR 5 will stop working (e.g. video playback).

 

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Adobe Community Professional ,
Jan 14, 2020

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That might work to get Lightroom running, but I would expect that you will run into problems nevertheless, because Lightroom would want to check your registration number (because this is a new machine) and that part is also 32 bits.

-- Johan W. Elzenga, http://www.johanfoto.com

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Jan 14, 2020 1
New Here ,
Jan 14, 2020

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Thank you for the insight.  I see what you are saying.  Since this is a brand new machine what would you recommend I do?  Is there any way to acquire a desktop version of Lightroom without a monthly subscription?

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Adobe Community Professional ,
Jan 15, 2020

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Like John said, you could try copying the Lightroom application to your new machine. I doubt it will work, but it can't hurt to try it. If it does not work then you are out of options. There is no other way to get a perpetual license version installed on Catalina.

-- Johan W. Elzenga, http://www.johanfoto.com

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Jan 15, 2020 0
Most Valuable Participant ,
Jan 14, 2020

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You might as well try copying /Applications/Adobe Lightrom to your new machine to see if it works. 

 

Lightroom, both the Classic and cloud versions, is only available via a subscription, unfortunately.  

 

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