Lightroom CC says that my trial has ended even though I paid for it. What do I do?

[laureny92943331]

I have a student subscription for Adobe Creative Cloud and all the other apps are fine except Lightroom, which naturally is also the only one I need to use regularly. Can some one help me?

[Mohit Goyal]

Moved to Adobe Creative Cloud

Regards,

Mohit

[Abambo]

Please try this: Logout of Creative cloud, then login again from within Lightroom. If you have a valid subscription that should solve the problem.

[kathrynj88601281]

This did not work 

[KanikaS · Accepted solution]

Hi Lauren,

In addition to details shared above, please use this link to solve the trial issues: Stop Adobe Creative Cloud from opening in trial mode after purchase

Hope this helps!

Feel free to update the thread for more questions.

Thanks

Kanika

[MrLufus]

Hey, im here cause I currently experience the same issue with Lightroom 2021.
My Creative Cloud Subscription is valid and Lightroom is always telling me.

"Trial expired ... Buy now" if I press on "Buy now" it just tells me that my subscription is valid, but nothing changes. So I'm not able to use Adobe Lightroom in any way.

Since I'm into Photography and need this App everyday I think this isn't how Adobe used to be. Btw I already called the support twice, but they couldn't help. We reinstalled Adobe twice and logged out and in multiple times. I'm just anoyed by this Creative Cloud System.

And the whole user experience...

[John T Smith · Accepted solution]

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membersh...
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

[MrLufus]

Sorry but your "Solution Links" aren't any helpful

[MrLufus]

I literally tried everything.

Beeing honest, im just anoyed about the bad CC System. I bought 4 Years Prepaid and still regret it, cause the service here is very bad for the price you pay.

Can't recommend Adobe in this current state. Cause even the support has no clue why I'm not able to register a already paid product.

[kathrynj88601281]

I am also having this problem and none of these solutions have worked.